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Passengers holding refundable tickets can usually request a refund if the airline cancels their flight. Non-refundable ticket holders typically receive travel credits valid for future travel.

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Contactless check-in and boarding processes have been expanded to reduce physical contact. Passengers are encouraged to use mobile boarding passes and self-service kiosks.

Health screenings, temperature checks, or proof of vaccination or negative COVID-19 tests may be required for travel to certain destinations. American Airlines provides detailed destination-specific requirements online and through customer service at ☎️+1 (877) 443-8285.

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