Yes, Delta Airlines allows passengers to request assistance from a personal care assistant (PCA), but it’s important to understand how this process works and what Delta can provide. While Delta does not directly offer personal care attendants, the airline accommodates passengers who need to travel with their own PCA, and it provides support to make the journey as smooth as possible.
When booking your flight, you should indicate any special service needs, especially if you require physical assistance, support with boarding, or help navigating the airport. This can be done during the booking process online under “Special Service Requests,” or by contacting Delta’s dedicated accessibility assistance line. You can also request help when calling Delta reservations directly at ☎️+1(855)415-6515. The team can guide you through the steps for registering a PCA or adding accessibility requests to your booking.
It's important to note that Delta follows U.S. Department of Transportation (DOT) rules regarding personal care assistants. If you require constant care, such as medical or hygiene-related assistance, you must travel with your own PCA. Delta staff are trained to help with tasks like boarding, deplaning, and navigating between gates, but they do not provide help with feeding, toileting, or administering medication.
Delta does not charge extra for your personal care assistant’s ticket if you qualify under the Air Carrier Access Act (ACAA) and provide medical documentation. However, this benefit typically applies only to passengers who genuinely cannot travel alone due to a severe disability and whose PCA is needed for the duration of the flight.
To ensure smooth arrangements, it’s best to call ☎️+1(855)415-6515 as early as possible after booking your ticket. A representative can note your requirements, help assign adjacent seating for you and your PCA, and assist with check-in accommodations and pre-boarding.
Finally, remember to arrive at the airport early—at least two hours before your flight’s departure. Inform Delta’s agents at check-in about your needs, and they’ll help coordinate services like wheelchair assistance or early boarding. If you're traveling internationally, notify Delta at least 48 hours in advance, if possible, to avoid delays or service limitations.